|Trying to get MSN or Hotmail E-mail to Your Pocket PC? Read on...||This help section was prepared for the many people reporting problems downloading e-mail from MSN to their Pocket PC via a modem connection.|
By Todd Ogasawara, Microsoft Mobile Devices MVP
Former Forum Manager, MSN/ZDNet Handhelds Forum
Some of the most frequently mentioned Pocket PC problems in the Microsoft Pocket PC Newsgroups and the MSN/ZDNet Handhelds messageboard is the problem of downloading e-mail from MSN's SPA-POP3 server and accessing Microsoft Hotmail. This FAQ tries to address those questions
Note 1: Pocket PC 2000 (Rapier). MSN changed the way its SMTP mail sending gateway works with the Pocket PC 2000 (Rapier) devices since I wrote the article MSN E-mail for Pocket PC (June, 2000). Use the address pocketpc.email.msn.com instead of secure.smtp.email.msn.com in the SMTP configuration text box for Pocket PC 2000 devices with the MSN E-mail Add-in installed.
Note 2: Pocket PC 2002 (Merlin). The Pocket PC 2002 Pocket Inbox does not need the MSN E-mail Add-in. And, the Connection Manager sets up the SPA-POP3 and SMTP addresses automatically for you when you configure the device to dial-in to MSN. However, you will need to manually configure two settings: Domain name and Outgoing E-mail Authentication. Read my Pocket PC 2002 E-mail Configuration article for the details and configuration illustrations.
Note 3: If you have a Handheld PC (with physical keyboard), the MSN E-mail Add-on will NOT work. The Add-on only works with Pocket PCs. There is no way get Inbox on a HPC to work with MSN E-mail's POP3 server.
Note 4: Hotmail is totally unrelated to MSN's SPA-SMTP/SPA-POP3 e-mail service. Hotmail is a web-based e-mail service. It does not have a SMTP gateway or POP3 server that can be used with Pocket Inbox. And, you cannot synchronize Hotmail using Outlook 2002 and ActiveSync. However, there are a couple of unofficial (non-Microsoft) ways to get access to Hotmail e-mail from a Pocket PC. These articles are listed below:
Note 5: MSN POP3 Access Problems. There are four possible reasons why a Pocket PC cannot download MSN SPA-POP3 e-mail.
Other Useful Links
Pocket PC FAQ
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